Refund policy

Cleocurls hairplace

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not entirely happy, our return and refund policy is as follows:

Returns

• Items may be returned within [14] days of delivery.

• To be eligible for a return, items must be unused, same condition you received them, and in the original packaging.

• Certain items (e.g.,if u comb or brush out the wig , if u tint the lace or cut the lace Such products are not eligible for return.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within [7 business days].

• Shipping costs are [non-refundable / refundable depending on your choice].

Exchanges

• We only replace items if they are defective or damaged.

• If you need an exchange, please contact us at [Cleocurls123@gmail.com/contact :07518431834].

Return Shipping

• Customers are responsible for paying shipping costs for returned items unless the product is defective or incorrect.

For return/refund questions, contact us at: email [cleocurls123@gmail.com].

Cleocurls hairplace

📦 Shipping Policy (Minimal)

Last Updated: [Insert Date]

• Processing Time: Orders ship within [3 ] business days.

• Delivery Time: Domestic orders: [5 -7 days]. International orders vary.

• Carriers: We use [Royal Mail/ Evri ].

• Tracking: A tracking number will be emailed once your order ships.

• Delays/Loss: We are not responsible for delays or lost/damaged packages once handed to the carrier.

• International Orders: Customs fees/taxes are the buyer’s responsibility.

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